PROPERTY GUIDE

We have created this property guide so that you can enjoy magical and wonderful moments at Las Sirenas of Santa Clara Beach Front Cabins without any inconveniences or mishaps and we appreciate you taking your time to read these basic points.

Our property has 11 cabins, each one has its own parking and terrace.

You will have your own private space, although it does not hurt to request it, please keep a cordial and respectful treatment with the other guests.

We ask you to keep the lights and air conditioners turned off while you are away from the cabins so we can continue to provide you with great service at a competitive price.

Security

It is very important to keep your cabin closed at all times and keep your belongings always under your care on the beach and not leave valuables in sight or near the windows since Las Sirenas is not responsible for lost or lost objects.

Cleaning

Help us keep our beaches clean and beautiful; If you are carrying cans, containers, plastics or cardboard, please be sure to pick up all your trash and take it back to your cabin. 🏖

Check-Out

It is very important to respect the time of check-out since we need to clean your cabin so that the next guest can use it. For example, if your chieck-out is at 1 but you want to be on the beach all day, we recommend you leave all your bags packed early and a change of clothes outside so you can enter, shower, change and leave without mishap. 👚👖

Returns and cancellation

We manage a strict cancellation policy 🖐

1. If you have booked your cabin through an ordinary program, you can cancel your reservation even 24 hours before the arrival date and you will receive 50% of the amount you paid. We do not offer same day cancelations refunds.

2. If you have booked your cabin through an ordinary program, you can cancel your reservation more than 48 hours before your arrival date and you will receive 70% of the amount you paid. If you cancel 7 days in advance you will receive a 100% refund.

3. If you have booked your cabin with a promotion you can not cancel your reservation and you will not receive a refund. We can change the days of your stay if we have available if you request the change with more than 24 hours in advance otherwise you will lose your subscription.

In any case, our refund process takes up to 15 days.

PayPal transactional fees (5%) are deducted from any refund on purchases paid by PayPal.

By purchasing you accept our policies*

Thank you for choosing The Sirens of Santa Clara Beach Front Cabins.

If you have other questions or need support do not hesitate to contact us.